Custom Ear Impressions
A precise ear impression is the essential first step to ensuring your custom earplugs and monitors are comfortable, secure, and provide the best possible performance.
Our qualified audiologists are experts in taking accurate ear impressions.
We offer a comprehensive service for anyone needing a physical mould or a 3D scan file (STL file) for products purchased from other providers.
In addition, we are the sole Australian distributor of premium UK-made ACS Custom products. This exclusive partnership allows us to offer you a direct pathway to the world's leading custom earplugs, communication devices, and in-ear monitors, all starting with a professional impression taken right here in our clinic.
Who are they for?
Whether you're after a perfect fit for a third-party purchase or looking to invest in a superior custom ACS product, your journey begins with an accurate ear impression from a trusted professional.
Ear impressions are model imprints of your ear. These are a necessary requirement for customising all custom earplugs and in-ear monitors (IEMs) to the unique dimensions of your ears. A perfect impression ensures the final product fits perfectly, providing optimal sound isolation and comfort.
The process is quick, safe, and comfortable. A soft, medically graded silicone is carefully injected into your outer ear and left to cure for a few minutes. Once the impression material has hardened, it is delicately removed, revealing the exact shape and contours of your ear. This entire process takes approximately 10 minutes. The resulting impressions are then used to create custom products that fit you perfectly.
Your ears are as unique as fingerprints - no two are the same. This is precisely why generic, off-the-shelf products often fail to provide the perfect fit and acoustic seal.
Ear impressions are the blueprint used by custom manufacturers. They enable products to be tailored to the unique contours of your ear, providing superior comfort and effectiveness. To get the best performance and sound from your new custom hearing protection or IEMs, it is crucial that we get a high-quality impression of your ears. Our audiologists are trained to capture this detail, ensuring your final product is the ultimate in sound isolation and quality.
Pricing
We will examine your ears to ensure they are healthy and clean before taking the impressions. The process of taking ear impressions involves the use of medically approved soft silicone, ensuring that the procedure is both painless and comfortable. This makes it a safe and suitable option for a wide range of individuals.
If there is impacted ear wax, we’ll need to remove it before proceeding. (Please note there’s an additional charge if ear cleaning is required.)
Impressions
Ear Impressions pricing
Medically approved soft silicone
Painless and comfortable
- Made with an open jaw using a 1” bite block - some manufactures require this process (please advise us if requested)
- Made with an open jaw using a 1” bite block - some manufactures require this process (please advise us if requested)
3D Scan
3D Scan pricing
(includes STL file)
*The cost of 3D scans is $77 if impressions are done by earLAB. If impressions were sourced from somewhere else the 3D scan costs $110.
Price includes 3D scan and STL file
Before Your Appointment
Online Forms: To ensure a smooth and informed consultation, we ask that you complete a pre-consultation survey and a consent form online before your appointment. This provides our audiologists with important information about your general health and ear history.
Arrival and Consultation
When you arrive at our clinic, you'll be welcomed by our friendly staff. Your audiologist will then discuss your specific needs. It's crucial to let us know who the impressions are for, as different manufacturers have unique guidelines for how the impressions are taken, such as jaw position or mould depth. They'll answer any questions you may have and ensure we're ready for the next step.
Expert Examination
Your audiologist will use a video otoscope to perform a thorough examination of your ear canal. A professional ear impression can only be taken if the ear canal is clear of wax, as any build-up would distort the final mould. If wax is present, we can safely remove it on the spot with our microsuction process. Please note, this is an additional service, and microsuction charges will apply. If you choose not to proceed with microsuction, we will charge a consultation fee and ask you to return for your impressions once the wax has been cleared.
The Impression Procedure
The process itself is quick and comfortable. First, a small foam or cotton block is gently placed in your ear canal to protect the eardrum. Then, a soft, medically graded silicone is carefully injected into the ear. This material takes a few minutes to cure, and once it is fully hardened, your audiologist will carefully remove it to reveal a perfect impression of your ear.
Post-Procedure and Review
After the impression is taken, your audiologist will inspect it to ensure it is of the highest quality. We will then perform a final check of your ear and eardrum health to ensure everything is in perfect condition. We'll then provide you with the physical mould or, if you require a 3D scan, we will take a scan of the impression and email you the file.
The deep impression difference
For the ultimate in comfort, reliability, and acoustic performance, an off-the-shelf earplug simply won't suffice. Products requiring a perfect seal and deep insertion rely on a deep ear impression taken by a qualified audiologist. The deep impression process involves carefully creating a precision mould that extends beyond the ear's second bend. This custom approach ensures the device fits perfectly, even with jaw movement, guaranteeing the highest level of protection and function.
Musicians and Audio Professionals
Musicians Earplugs: Essential for professional musicians, DJs, and concertgoers. The deep fit ensures a perfect acoustic seal for specialised filters, providing flat attenuation. This lowers the volume without distorting the music's clarity or quality.
In Ear Monitors (IEMs) & Broadcasting
Used by performing artists, broadcast professionals, and journalists. A deep, custom shell sits securely, isolating sound perfectly to deliver crystal clear audio and reliable communication without slipping.
Safety and Communication
Shooting Plugs: Required by hunters and sport shooters. The reliable, deep seal provides maximum attenuation for sudden, extreme noise, offering critical protection against the damaging crack of a firearm.
Motor Sports & Communication
Ideal for motorcyclists and race crew. The slim, deep fit ensures the device sits comfortably under a helmet without causing pressure points, reducing wind noise and delivering clear communication feeds.
Water, Sleep, and Noise Isolation
Swimming Plugs: Necessary for surfers, frequent swimmers, and people with grommets. This custom solution provides a guaranteed watertight seal that prevents water penetration, reducing the risk of conditions like 'swimmer's ear'.
Our Partners
At earLAB, our qualified audiologists are experts in taking the specific deep impression mould required by the industry's leading brands. This ensures a flawless, secure, and airtight fit for devices that extend beyond the ear's second bend - guaranteeing unparalleled performance and safety.
Why choose earLAB?
An ear impression is a clinical procedure that requires precision and expertise. At earLAB, we are not just a service provider - we are a team of qualified audiologists committed to providing the highest standard of care, ensuring your impressions are perfect every time.
Expert Care from Audiologists
Your ear impressions are taken by a qualified audiologist, not a technician. This means the procedure is performed with a deep understanding of ear anatomy and health. It guarantees the highest level of accuracy and safety, ensuring your final product fits perfectly and performs exactly as it should.
Comprehensive Service
Unlike other impression services, we provide a full-spectrum experience. Before taking an impression, our audiologists will perform a thorough check of your ear health, using a video otoscope to ensure your ear canal is clear and healthy. We can also provide on-the-spot microsuction if required, saving you from a return visit.
Exclusive Product Access
earLAB is the sole Australian distributor of genuine UK-made ACS Custom products. Getting your impressions done with us gives you exclusive access to the world's leading custom hearing protection, professional in-ear monitors, and communication devices.
Unbiased and Flexible
We work with a wide range of manufacturers. Whether your custom product is from ACS or a different brand, we guarantee a high-quality impression that meets the specific guidelines of your chosen manufacturer. We are committed to an honest, unbiased service that prioritises your needs.
View all our products on our online store
Shop our large range of hearing protection products, ranging from IEMs to custom earplugs. Order online today or contact us at reception@earlab.com.au for more information.
Frequently Asked Questions
Read some of our most common questions about ear wax removal, ear impressions, sleep plugs and swim plugs.
A custom ear impression is a precise mould or 3D scan (STL) of your ear canal taken by a qualified audiologist. It ensures an exact fit for devices like custom earplugs, in-ear monitors and communication gear. We offer impressions and STL files for third-party products and ACS Custom orders and have experience with musicians, motorsport, industry, and hearing protection Book an ear impressions appointment to arrange yours. We frequently offer same-day and next-day appointments for your convenience.
Yes. We can provide high-quality 3D scan files (STL) suitable for manufacturers who accept digital workflows. This option suits remote ordering or if you plan to use an external lab. We ensure scans meet the precise tolerances required, and we have experience with musicians, motorsport, industry, and hearing protection Book a consultation at our Richmond or Footscray clinics to request an STL file or discuss your options.
ACS Custom are precision-made in the UK for accurate fit, consistent acoustic performance and long-term comfort. As ACS Custom’s exclusive Australian distributor, earLAB Richmond and Footscray clinics provide direct access, expert impressions and local support for adjustments and repairs. These deep-fit designs deliver reliable seals for music, leisure activities like surfing and motorsport as well as work and sleep. Book a consultation to try ACS Custom and arrange impressions. We frequently offer same-day and next-day appointments for your convenience.
Absolutely. While we are the sole Australian distributor of ACS Custom, we can produce ear impressions for any manufacturer, following their specifications. We remain independent and unbiased, with our advice always focused on fit and function. Our team has experience working with musicians, motorsport clients, industry workers and hearing protection needs. Book a consultation with a qualified audiologist to discuss brand compatibility and next steps for your custom device. Same-day and next-day appointments are often available.
We start with an ear health check, remove wax with microsuction if needed, then take the impression or 3D scan. We explain the steps and timings, label impressions carefully and provide care advice. The session typically takes 30–45 minutes. Book online to reserve your same-day or next-day appointment in Richmond or Footscray.
If there is excess ear wax, we will need to remove it before taking ear impressions. A clear ear canal helps us get a safer and more accurate impression, which is especially important for custom earplugs and hearing protection. Our qualified audiologists can assess this at your appointment and, if needed, perform microsuction first. We often offer same-day appointments at Richmond and Footscray, depending on availability.
Use high-fidelity custom earplugs, take regular breaks from loud areas and stand further from speakers when possible. For frequent attendees, consider custom musician plugs for consistent protection and sound quality. earLAB offers assessments and custom impressions at our Richmond or Footscray clinics to fit musician-grade plugs. Book an appointment to discuss options and get professionally fitted protection. Same-day and next-day appointments are often available to fit your schedule.
If you order ASC Custom, your finished ear plugs will be available for pick up in 3-4 weeks in most cases (we would like to emphasise that our products are custom-made to ensure the highest quality. As a result, the turnaround time may be longer). Please keep in mind these products are manufactured in UK (we are the exclusive Australian distributor of ACS Custom), and unforeseen delays can happen with manufacturing and shipment. If you’re happy with self-fitting, they can be posted directly to you. We offer standard parcel postage for $11-15, and express for $15-19, and both are available for free on orders $1100 and over.
Yes. We carry out workplace risk assessments, take deep ear impressions and supply custom earplugs that meet Australian standards. Options include communication-friendly filters and employer documentation for compliance and funding. We have experience with musicians, motorsport, industry, and hearing protection. Our qualified audiologists handle testing, impressions and follow-up. Book a same-day or next-day appointment in Richmond or Footscray to arrange assessment, impressions and site-specific recommendations.
Yes. Custom earplugs provide precise attenuation, stable fit and preserved tonal balance, which are essential for monitoring and live performance. They reduce fatigue and protect long-term hearing while maintaining clarity. earLAB takes impressions by our qualified audiologists and supplies ACS Custom and other brands, plus follow-up adjustments. Book a same-day or next-day appointment to arrange impressions and fittings.
Sustained exposure above 85 dB can cause hearing damage over time; louder levels shorten safe exposure. For example, 95 dB becomes risky after minutes to an hour. Use protection for prolonged loud environments and get regular checks. earLAB provides risk assessments, hearing tests and custom protection. Book a consultation for personalised advice and testing. Same-day and next-day appointments available.
Signs include needing to raise your voice to speak, ringing ears after work or persistent hearing changes. Our qualified audiologists in Richmond and Footscray can perform assessments, recommend protection and provide custom earplugs that meet Australian standards. We have experience with musicians, motorsport, industry, and hearing protection and we frequently offer quick appointment availability, including same-day and next-day visits.
Soft, deeply fitted custom earplugs often deliver the most comfortable, reliable reduction for sleep, especially during movement. Foam plugs work for occasional use but may not seal consistently. earLAB offers deep impressions, fittings and material recommendations for sleep or sensory needs. Book an appointment with our qualified audiologists in Richmond or Footscray for custom sleep ear plugs. We are the exclusive Australian distributor of ACS Custom ear plugs. Same-day and next-day appointments available
Yes. Custom earplugs made from deep impressions provide consistent noise reduction and stay comfortable through movement, ideal for sleep and sensory needs. We can recommend materials and attenuation levels, offer fittings and adjust as required. We are also the exclusive Australian distributor of ACS Custom. Our audiologists manage impressions and follow-up care. Book a same-day or next-day appointment at our Richmond or Footscray clinics to assess suitability and arrange a personalised solution.
Surfer’s ear develops from repeated cold water and wind exposure. Prevent it by using custom earplugs or snug-fitting heat-retaining protection, drying ears after activity, and avoiding prolonged cold exposure. earLAB provides deep impressions for custom surf plugs and advice on prevention. Book an appointment at our Richmond or Footscray clinics to arrange impressions and get tailored protection from surfer’s ear. We frequently offer quick appointment availability, including same-day and next-day visits.
Dry ears thoroughly after water exposure, avoid inserting objects into the canal, and use custom water-resistant earplugs for regular swimmers. If you are prone to infections, we can fit custom swim plugs and advise on drying routines and topical prevention. earLAB offers impressions and products, as well as clinical guidance. Book an appointment to arrange protective plugs and personalised advice. Same-day and next-day appointments available.
Take care of your hearing today
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