Our Clinics
Visit us at our two convenient clinic locations. Our experienced clinicians are here to support you with microsuction earwax removal, hearing assessments, hearing aid fittings, and custom ear impressions.
Frequently Asked Questions
Read some of our most common questions about ear wax removal, ear impressions, sleep plugs and swim plugs.
earLAB provides comprehensive hearing assessments, personalised hearing aid fittings, tinnitus management, wax removal and hearing protection. We combine clinical testing with real-world advice and follow-up care from our independent, qualified audiologists. We operate across 2 central Melbourne locations in Richmond and Footscray. Medicare rebates may apply for eligible hearing services with a GP referral. Routine microsuction ear wax removal is generally not covered by Medicare. Book a consultation to discuss your needs and next steps. We often have same-day and next day appointments available for your convenience.
We operate conveniently located clinics in Footscray and Richmond in Melbourne, with easy parking and accessible facilities. Full addresses and opening hours are on our contact page. Check your nearest clinic and book a consultation online to find the best appointment time and location for you. We offer same-day, next-day, and flexible appointment times.
Yes, we regularly see musicians, motorsport teams, and people working in noisy industries such as construction, manufacturing and similar environments. We also fit hearing protection for adults, teens and children from age 10. Our audiologists understand the demands of noisy workplaces and performance settings, and we can recommend custom hearing protection to suit your needs. Appointments are available at Richmond and Footscray, with same-day slots often possible.
earLAB is an independent audiology clinic, which means we recommend devices and care based only on clinical need, budget, and personal preference. We test thoroughly, offer tailored solutions, and provide ongoing support. Independent status helps us focus on patient outcomes rather than brand quotas. Book a consultation for an impartial assessment and plan. We frequently offer quick appointment availability, including same-day and next-day visits.
Medicare rebates may apply for eligible hearing services with a GP referral. Routine microsuction ear wax removal is generally not covered by Medicare. Our team can help confirm benefits and provide documentation for claims, including NDIS or the government’s Hearing Services Program (HSP). Contact us or book a consultation and we will guide you through the process.
A hearing assessment includes a case history, otoscopy, pure-tone audiometry, speech testing and, where needed, tinnitus evaluation. We explain results clearly and recommend practical options, from hearing aids to communication strategies. After testing we discuss costs and follow-up care. Book a consultation to arrange a thorough assessment and clear next steps.
Yes. We offer tinnitus assessment, sound therapy options, counselling and coping strategies tailored to your lifestyle and budget. Our clinicians identify triggers and provide practical management plans, including hearing aids with tinnitus features where appropriate. Ongoing reviews ensure progress. We make it easy with often-available same-day and next-day appointments.
Try gentle measures first: yawn, chew gum, or perform the Valsalva manoeuvre gently. Softening wax with olive oil for up to two days can help but avoid cotton buds and over-the-counter drops unless instructed. If symptoms persist or you have pain, book an appointment for professional assessment and microsuction removal by a qualified audiologist. Our Richmond and Footscray clinics can often see you the same day.
Tinnitus often accompanies hearing loss but has many causes including noise exposure, earwax, and medical issues. A clinical assessment pinpoints contributing factors and guides management, from sound therapy to counselling. earLAB provides tinnitus assessment and rehabilitation. Book an appointment at our Richmond or Footscray clinics to identify causes and start a tailored management plan.
Sometimes tinnitus improves, especially when tied to temporary causes like earwax or acute noise exposure. However chronic tinnitus often requires management rather than spontaneous resolution. We offer assessment, counselling and sound-based strategies to reduce impact. Book a consultation to establish the cause and begin a personalised tinnitus plan. Same-day and next-day appointments are often available to fit your schedule.
Yes. We assess and treat all ages, offering hearing tests, hearing aids, ear wax removal (from age 10), and ACS Custom ear plugs and hearing protection. At our independent audiology clinic (we are not tied to any one manufacturer or brand but are the exclusive Australian distributor of ACS Custom), Medicare rebates may apply for eligible hearing services with a GP referral. Routine microsuction ear wax removal is generally not covered by Medicare. Book an appointment in Richmond or Footscray to arrange age-appropriate testing and a personalised care plan.
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